Terms and Conditions
Terms & Conditions – Ayurscape
Welcome to Ayurscape. By accessing our website or purchasing from Ayurscape, you agree to the following Terms and Conditions. These Terms govern your use of our services, including all features, content, and products made available through the website.
Ayurscape reserves the right to modify these Terms at any time. Continued use of the website following any changes constitutes your acceptance of the updated Terms.
SECTION 1 – GENERAL USE OF THE WEBSITE
1.1 International Shipping
Ayurscape exclusively ships Ayurvedic and herbal products outside India. Domestic purchases within India are not supported.
As the importer of record, you are responsible for adhering to your country’s local laws, customs policies, and import regulations.
1.2 Lawful Use of Services
You may use our website and services only for lawful purposes. You must not:
- Violate intellectual property rights
- Commit fraud or impersonation
- Use the platform for any illegal or harmful activity
We reserve the right to restrict or terminate your access for any violations.
SECTION 2 – PRODUCTS AND ORDERS
2.1 Product Information
We strive for accuracy in descriptions, images, and product details. However, we do not guarantee that all content is error-free or up to date. Visuals may vary due to lighting, packaging updates, or display differences.
2.2 Order Acceptance
Orders are subject to acceptance. We reserve the right to:
- Cancel orders involving pricing or availability errors
- Reject suspicious or fraudulent transactions
- Limit purchases per user
Customers will be informed of any such changes.
2.3 Compliance with International Regulations
It is your responsibility to ensure the products purchased from Ayurscape comply with your local health, safety, and customs laws. Ayurscape is not liable for packages denied entry or seized by customs.
2.4 Customs Duties & Import Fees
Prices listed do not include customs duties or import taxes. These are payable by the buyer.
Ayurscape provides relevant customs documentation but cannot guarantee clearance or assume responsibility for customs delays or rejections.
2.5 Product Availability
All listed products are subject to availability. We may change product details or discontinue listings at our discretion, without prior notice.
2.6 Freshness Guarantee
We aim to deliver products as close to the manufacturing date as possible to ensure maximum potency and freshness.
2.7 Product Representation
In the event of any mismatch between the product image and description/title, rely on the title and description. If unsure, customers should contact support before purchasing.
SECTION 3 – ONLINE STORE TERMS
By using this website, you confirm that you are either:
- At least the age of majority in your jurisdiction, or
- You are a parent/guardian providing consent for your minor dependents to use the website.
You agree not to use our services for any unlawful purpose or violate any laws applicable in your region.
Any misuse may result in immediate termination of service.
SECTION 4 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your content (excluding payment details) may be transmitted unencrypted over various networks or adapted for technical reasons.
However, credit card/payment data is always encrypted during transfer over secure networks.
You agree not to duplicate, resell, or exploit any service, product, or website access without express written consent from Ayurscape.
SECTION 5 – MODIFICATIONS TO SERVICE OR PRICING
Product prices are subject to change without notice.
We reserve the right to:
- Modify or discontinue services, tools, or products
- Limit quantities offered or sold
- Change or suspend website content without obligation to notify
We are not liable for any changes in pricing, availability, or service disruptions.
SECTION 6 – OPTIONAL TOOLS
We may offer access to third-party tools or plugins, which are provided “as is” without any guarantees or control on our part.
You agree to use such tools at your own risk and should review the terms of those third-party providers before use.
SECTION 7 – THIRD-PARTY LINKS
Some content, services, or products may include materials from third parties.
Third-party links on our website may redirect you to websites we do not operate or control. We are not responsible for the content, accuracy, or practices of those sites.
Use of third-party services or purchases made on external platforms is at your own discretion. Ayurscape assumes no liability for any loss or dispute arising from them.
SECTION 8 – USER COMMENTS, FEEDBACK & SUBMISSIONS
If, at our request, you send any submissions (e.g., testimonials, contest entries), or if you send ideas, feedback, suggestions, or any other content voluntarily—whether via email, post, or online ("comments")—you agree that we may use them freely without restriction. This includes the right to:
- Edit, copy, publish, distribute, translate, and display such comments in any format or media
We are not obligated to:
- Keep any comments confidential
- Provide compensation for submitted ideas
- Respond to feedback
We may, but are not required to, monitor or remove content that we find inappropriate, unlawful, offensive, or in violation of any party’s rights.
You agree your comments:
- Will not violate any third-party rights (copyright, trademark, privacy, etc.)
- Will not contain libelous, abusive, or obscene content
- Will not contain viruses or code that could affect the site’s operation
- Will not impersonate others or provide false identities
You are solely responsible for the accuracy of your comments. We assume no liability for content posted by you or any third party.
SECTION 9 – PERSONAL INFORMATION
All personal data submitted via the website is governed by our Privacy Policy, which explains how your information is collected, used, and protected in compliance with global privacy regulations.
SECTION 10 – ERRORS, INACCURACIES & OMISSIONS
Occasionally, the site may contain content with typographical errors, inaccuracies, or omissions, including:
- Product descriptions
- Pricing
- Promotions
- Shipping details or availability
We reserve the right to correct any such errors and to update or cancel orders accordingly, without prior notice—even after an order is placed.
We are under no obligation to update website content, including pricing, unless required by law.
SECTION 11 – PROHIBITED USES
You are prohibited from using the site or its content:
- (a) for any unlawful purpose
- (b) to solicit others to perform or participate in unlawful acts
- (c) to violate any international, national, or local law
- (d) to infringe on our or others’ intellectual property rights
- (e) to harass, discriminate, or abuse any individual or group
- (f) to submit false or misleading information
- (g) to upload malicious code or viruses
- (h) to collect or track others’ personal data
- (i) for spamming, phishing, or scraping
- (j) for obscene, defamatory, or immoral purposes
- (k) to bypass or interfere with site security or service functionality
We reserve the right to suspend or terminate your use of the Service for violating any of these restrictions.
SECTION 12 – DISCLAIMER OF WARRANTIES
We do not guarantee that:
- The website or services will be uninterrupted, secure, or error-free
- The results obtained from using the service will be reliable or accurate
You agree that the service may occasionally be unavailable or discontinued without notice.
All products and services are provided “as is” and “as available” unless explicitly stated otherwise. We make no warranties—express or implied—including:
- Merchantability
- Fitness for a particular purpose
- Durability
- Non-infringement
SECTION 13 – LIMITATION OF LIABILITY
To the extent permitted by law, Ayurscape, including its directors, employees, agents, and affiliates, shall not be liable for:
- Any direct, indirect, incidental, punitive, or consequential damages
- Loss of profits, data, revenue, or use
- Product misuse or delays in shipping
- Inability to use the service
- Claims resulting from customs seizures or denied entries
In jurisdictions where limitations of liability are not allowed, liability will be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Ayurscape and its affiliates, directors, officers, employees, contractors, and partners from any claims, damages, or losses—including reasonable legal fees—arising from:
- Your violation of these Terms
- Your breach of applicable laws
- Your misuse of the website or services
- Infringement of any third-party rights
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, such provision shall be:
- Enforced to the maximum extent permitted by law
- Deemed severed without affecting the remainder of the agreement
SECTION 16 – TERMINATION
These Terms remain in effect unless and until terminated by either you or us.
You may terminate the agreement at any time by:
- Informing us that you no longer wish to use our services, or
- Ceasing to use our website
We reserve the right to terminate your access without notice if:
- You fail to comply with any provision of these Terms
- We suspect fraudulent, abusive, or illegal activity
Upon termination:
- You remain liable for all charges incurred prior to the termination date
- We may deny access to all or part of the Services
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with any posted policies or legal notices (such as our Privacy Policy), constitute the entire agreement between you and Ayurscape.
This supersedes any prior verbal or written agreements, proposals, communications, or understandings.
Failure by us to enforce any part of these Terms shall not be considered a waiver of that provision.
Any ambiguities in interpretation shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of India.
Any disputes arising in relation to these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
For international users, while local import and customs rules apply in your country, these Terms are governed by Indian law.
SECTION 19 – CHANGES TO TERMS & CONDITIONS
You can review the most current version of our Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.
It is your responsibility to check this page periodically. Continued use of the website after updates implies acceptance of those changes.
SECTION 20 – USE OF CONTACT INFORMATION
By signing up or placing an order on Ayurscape.com, you consent to the use of your contact information (email, phone number, WhatsApp) for relevant marketing and transactional communications, including:
- Order updates
- Product launches
- Special offers
- Ayurvedic tips or product education
We respect your privacy and will never sell or share your contact data with unrelated third parties.
You can opt out of non-transactional messages at any time.
SECTION 21 – CONTACT INFORMATION
For any questions, complaints, or requests regarding these Terms & Conditions, please contact:
Email: support@ayurscape.com
Phone/WhatsApp: +91 8779021176